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Updating information

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If you are unsure of your account setup, contact our Support team for more information on what you'll need to provide.When you are ready to update your bank account information, follow the steps above to upload the appropriate bank documentation in the Control Panel.

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Any time a carrier or other regulated entity changes its name or address, or other details in their record, they should update their US DOT and operating authority record with FMCSA in a timely manner.You are required to provide this update every two years even if your company has not changed its information, has ceased interstate operations since the last update, or is no longer in business and you did not notify FMCSA.Failure to complete a Biennial Update will result in deactivation of your USDOT number and may result in civil penalties of up to $1,000 per day, not to exceed $10,000. We have included instructions below to help you complete your biennial update. Please note, you will have to click the 'Forgot your password' link to reset your password if this is the first time you are logging into our new portal.If you do not have log-in access you can create one using the information on this email, please click A payment of $15.00 including GST must accompany all documents requesting an ownership change.Anyone can reset their password by clicking the Forgot? Alternatively, users with the Manage Users permission can change passwords and make other changes to users in the Control Panel.

If you would like to update the email address associated with your Control Panel user, navigate to Account My User.

You must have access to the original email account in order to confirm the update.

If you no longer have access to the original email account, you should create a new user.

Important note for hard copy registrations: Forms must be received by FMCSA on or before the date your Biennial Update is due to avoid deactivation of your USDOT number and the assessment of civil penalties. Registration forms can also be downloaded here or you can request to have a pre-printed form mailed to you by calling FMCSA Support Services at 1-800-832-5660 (Select option 1 (US DOT number questions), then press zero to speak to an agent).

IEPs are unable to perform an online update at this time.

See below for more information on updating your US DOT number information.